Customer Commitment

Our mission is to combine the skills and attributes of our workforce with a commitment to provide a professional and high quality level of service. Our purpose is to fulfil the requirements of all our varied clients to their complete satisfaction. All company activities are carried out in a safe and healthy working environment.

Our values are expressed by the duty of care we show for people, customer service and quality of work. Slavia Production Systems Plc is compliant with Quality Managment Systems ISO 9001.

Our senior  management guarantee that the Quality Managment System is properly maintained and constinuously improved. Any action, management and performance  of the company is fully complies with our Quality Management System where the main emphasis is put on the ensuring the highest quality of  supplied products and customer sevice. The senior  management is  also obligated to keep this system in constant compliance with applicable legal requirements and  any other requirements.  

 

Our company  is obligated to keep the following principles in maintaining  and continuing to  improve the quality and environmental systems:

  •  All processes within the company are  in compliance with  current legislation and related regulations.
  •  Perform the careful selection of material suppliers and services in order to secure the quality products .
  •  Adherence to  customer requirements.
  •  Continuously  improve the performance and professional approach  of our  personnel.
  •  Minimize the number of disputes and customer claims.
  •  Prevent  the potential disagreements by having  preventive measures.
  •  Our senior management  is also  obligated to maintain vital  financial, material  and human resources to upkeep the  quality of the management systems.